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U.S. Bank (7465)
U.S. Bank Location
in Fort Collins (CO)
2160 W Drake Rd, Fort Collins, CO 80526
970-407-1352
Money Orders, Open Weekends, Full Service Branch, Notary Available, Traveler Checks
U.S. Bank Location
in Marana (AZ)
9100 N Silverbell, Marana, AZ 85743
520-572-7691
Money Orders, Open Weekends, Full Service Branch, Notary Available, Traveler Checks, Spanish-Speaking Staff Available
U.S. Bank Location
in Lakewood (CA)
20137 Pioneer Boulevard, Lakewood, CA 90715
1-800-947-1444
Takes Deposits, 24-Hour Availability, Stamps Available, Audio-Assisted (Voice/Braille)
U.S. Bank Location
in La Grande (OR)
1402 Adams Ave, La Grande, OR 97850
541-963-2141
Money Orders, Drive-up Available, Full Service Branch, Notary Available, Traveler Checks, Coin Counter, Safe Deposit Boxes Available
U.S. Bank Location
in Owatonna (MN)
695 West Bridge Street, Owatonna, MN 55060
1-800-947-1444
Audio-Assisted (Voice/Braille)
U.S. Bank Location
in Warrensburg (MO)
615 N Maguire St, Warrensburg, MO 64093
660-747-7141
Money Orders, Open Weekends, Drive-up Available, Full Service Branch, Notary Available, Traveler Checks, Spanish-Speaking Staff Available, Coin Counter, Safe Deposit Boxes Available
U.S. Bank Location
in Paducah (KY)
500 Lone Oak Road, Paducah, KY 42003
1-800-947-1444
24-Hour Availability, Drive-up Location, Stamps Available, Audio-Assisted (Voice/Braille)
U.S. Bank Location
in Boulder (CO)
1669 Euclid Avenue, Boulder, CO 80309
1-800-947-1444
Takes Deposits, 24-Hour Availability, Audio-Assisted (Voice/Braille)
U.S. Bank Location
in Mequon (WI)
5555 West Highland Road, Mequon, WI 53092
1-800-947-1444
Stamps Available, Audio-Assisted (Voice/Braille)
U.S. Bank Location
in Kirksville (MO)
2202 North Baltimore Street, Kirksville, MO 63501
1-800-947-1444
Takes Deposits, 24-Hour Availability, Drive-up Location, Stamps Available, Audio-Assisted (Voice/Braille)
U.S. Bank Location
in Arnold (MO)
1543 Jeffco Blvd, Arnold, MO 63010
636-296-6978
Money Orders, Open Weekends, Drive-up Available, Full Service Branch, Notary Available, Traveler Checks, Safe Deposit Boxes Available
U.S. Bank Location
in Pueblo (CO)
1017 North Market Plaza, Pueblo, CO 81007
1-800-947-1444
Takes Deposits, 24-Hour Availability, Stamps Available, Audio-Assisted (Voice/Braille)
U.S. Bank Location
in Whittier (CA)
12401 Washington Boulevard, Whittier, CA 90602
1-800-947-1444
24-Hour Availability, Audio-Assisted (Voice/Braille)
U.S. Bank Location
in Tustin (CA)
13270 Newport Ave, Tustin, CA 92780
714-730-3050
Money Orders, Open Weekends, Full Service Branch, Traveler Checks
U.S. Bank Location
in Federal Way (WA)
1436 S 312th St, Federal Way, WA 98003
253-839-1010
Money Orders, Open Weekends, Drive-up Available, Full Service Branch, Notary Available, Traveler Checks, Spanish-Speaking Staff Available, Safe Deposit Boxes Available
U.S. Bank Location
in Richfield (MN)
1 Meridian Xing Ste 160, Richfield, MN 55423
612-973-7000
Money Orders, Full Service Branch, Notary Available, Traveler Checks
U.S. Bank Location
in Seattle (WA)
1601 Northeast Columbia Road, Seattle, WA 98195
1-800-947-1444
Takes Deposits, 24-Hour Availability, Stamps Available, Audio-Assisted (Voice/Braille)
U.S. Bank Location
in Grand Prairie (TX)
2602 Mayfield Road, Grand Prairie, TX 75052
1-800-947-1444
Audio-Assisted (Voice/Braille)
U.S. Bank Location
in Brooklyn (OH)
4796 A Ridge Rd, Brooklyn, OH 44144
216-739-2670
Money Orders, Open Weekends, Full Service Branch, Notary Available, Traveler Checks, Safe Deposit Boxes Available
U.S. Bank Location
in Madison (WI)
389 E Campus Mall, Madison, WI 53715
608-255-0836
Money Orders, Full Service Branch, Traveler Checks
U.S. Bank Location
in Fallon (NV)
2397 Casey Rd, Fallon, NV 89406
775-428-0680
Money Orders, Full Service Branch, Notary Available, Traveler Checks, Safe Deposit Boxes Available
U.S. Bank Location
in Akron (OH)
693 Canton Road, Akron, OH 44312
1-800-947-1444
Takes Deposits, 24-Hour Availability, Drive-up Location, Stamps Available, Audio-Assisted (Voice/Braille)
U.S. Bank Location
in Huntington Beach (CA)
10081 Adams Ave, Huntington Beach, CA 92646
714-964-2149
Money Orders, Open Weekends, Drive-up Available, Full Service Branch, Notary Available, Traveler Checks
U.S. Bank Location
in Cobden (IL)
120 South Front Street, Cobden, IL 62920
1-800-947-1444
Takes Deposits, 24-Hour Availability, Drive-up Location, Stamps Available, Audio-Assisted (Voice/Braille)
U.S. Bank Location
in Columbia (MO)
507 Business Loop 70 West, Columbia, MO 65203
1-800-947-1444
Takes Deposits, 24-Hour Availability, Drive-up Location, Stamps Available, Audio-Assisted (Voice/Braille)
In the face of strong competition in the banking sector, the one wins, who uses its own competitive advantage. That is how US Bancorp Company based in Minneapolis has grown into sixth-largest national holding company providing financial services.
"Long before CRM became a popular acronym, we used a behavioral assessment and predictive analytics to implement the strategy of relationships that benefit both our customers and the bank," - said Richard Martino, senior vice-president of US Bank, responsible for analysis and market research.
With more than 13 million private customers and 1 million corporate customers, not to mention the more than 10,000 variables in the database and 16 million transactions per day, US Bank locations felt the need for effective methods of collecting customer information and regular analysis of all segments. To ensure success in this area there was chosen a solution for customer analytics - SAS Customer Intelligence.
"Customers are beginning to show loyalty when we offer them solutions that are really necessary and useful to them, - said Mr. Martino. - That's how SAS company helps us".
Using the components of SAS Marketing Automation and SAS Interaction Management solution, US Bank locations has built a comprehensive system for managing a large number of different marketing campaigns, as well as a system to monitor the behavior of customers to the bank's employees to promptly take action when certain events such as birth child, marriage, delay in payment is periodic, large purchases take place.
Using software solutions S.A.S., US Bank determines the strategy of interaction with customers and seeking offers personalized reports for all contacts with clients, including call-centers, the staff at branch offices, sales, staff, and direct mail. SAS solution allows US Bank to analyze changes in customer behavior over time, so that bank officials could immediately respond to significant changes at a time when the intervention will have maximum impact. Thus, marketing opportunities are mostly used and it saves clients who were ready to leave.
"The change in behavior signaled the emergence of new needs, as if, for example, the client raised his hand and said," Hey, I need something else, "- said Mr. Martino. - It is in such moments, clients need to consult the banking employee.
For example, such signals have recently helped one bank employee to determine that an important customer transfered funds to another bank for commercial financing. This understanding of the situation gave the employee the opportunity to join forces with a commercial lender, winning at the end, a credit transaction and achieving additional funding.
"This is just one example of how such an alarm system has helped our staff to use the opportunity, which we otherwise would not be. The officer was able to draw the information available in the profits of both the client and the bank - said Mr. Mr. Martino. - It would be difficult to do so without such controls as the interaction with S.A.S. Interaction Management ".
US Bank locations use SAS 9.1 platform. This allows users with different levels of experience to have a "transparent" access to the CRM-solution of S.A.S. "This technology combines all of these applications - explains Jerry Gerlan, manager of marketing analytics USBank. - It works as the most advanced users and novices. Regardless of your experience, you can work with this application."
Our investment into the development of a platform for customer analytics will have a solid return on investment over the next five years - said Mr. Martino. - And profits for our shareholders will be impressive, because these investments are urgently needed and appropriate for the institution of this size and profile, as our bank. "
"That is the strength of a reliable database - says Jill Enebnit, marketing manager for the database. - We come to the attention of the numerous sources of information on the account information to the family. We work hard to centralize the data that allow us to get a holistic view of the client. Using a software solution SAS, we can consider carefully, process and analyze information on those 16 million transactions that take place every day. "
Faster and more effective decision-making gives the bank a competitive edge with the largest national banks. The use of SAS is an integral part of the processing of vast amounts of data into analytical information easy task.
"The company has provided invaluable assistance in achieving our goals - said Mr. Martino. - Just put the software in the enterprise and ensure its proper use - two completely different things."
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